Category: Service Policies

Live Chat Guidelines

We take your feedback seriously and incorporate new features based on it. So we are delighted with the addition of live chat with our Sales and Support operations. All of the bugs have not been worked out so bear with us as we progress towards offering this 24x7x365. We are proud of our industry-leading support

Continue reading…

Inodes on web hosting accounts – cPanel account inodes

What’s an “inode”? An inode is a record in a disk table that stores information about a file on your account; size, owner, pipe, etc excluding the content of the file. The number of inodes on your account is equal to the number of files located on your account. (or individual cPanel account if you

Continue reading…

Backup Storage & File Restriction Information

To allow our customers to perform full account-level backups via cPanel, the cPanel full backup utility is enabled for all cPanel accounts on all shared & reseller hosting. Please be aware that the backup storage policy retention for our shared & reseller servers is 24 hours. After 24 hours, any cPanel generated backups will be

Continue reading…