WHM has the ability (if you are a root user) to back up the server and accounts to an SSH destination. By default, WHM will also always use the /backup (or other directory you set) to store the backups locally first. Because this consumes storage on the server, we recommend looking at a more flexible
Below, we will outline the most common firewall block reasons as well as what causes them & how to prevent them from happening. In some cases, you may be able to use our IP Unblock tool found inside your account management portal to unblock your IP. In the event you are unsuccessful at removing the
If you are trying to upload files to your web hosting account either through the web based file manager or using FTP and the file will not upload, but displays no error, please be sure the file name does not have invalid characters. We recommend using only letters, numbers & dashes – files with special
When using and FTP client, such as FileZilla, it is recommended to only connect securely with FTPS. Learn how to do so in the following guide. Quick Steps: Step: 1. Open Site Manager in FileZilla Step 2. In the Protocol dropdown choose “FTP – File Transfer Protocol” Step 3. In the Encryption dropdown choose “Require
When you see “FTP error 421: Too many connections (8) from this IP” while using FileZilla use the following guide to correct it. Quick Steps In FileZilla, go to File –> Site Manager Locate the Transfer Settings tab Click the checkbox next to “Limit number of simultaneous connections” Change “Max number of connections” to ‘1’ If
Below are the settings we recommend for FTP connections to your hosting account.