Category: Domains

Domain Transfers and Status Information

In this KB article we will cover information relating to domain transfers. There are a few requirements that must be met before a domain can be transferred to us: – The domain must be unlocked at your current registrar – WHOIS privacy must either be removed or properly forwarding email to a valid email –

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Transfer already initiated for this domain

The domain transfer status code indicates that a transfer has already been initiated for the domain in question. In the event a transfer has already been initiated, only one transfer would complete; the additional transfer would fail with the status code of “transfer already initiated for this domain”. This error is most commonly received when

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Domain contacts did not approve transfer of domain

When a domain transfer is initiated, in most cases and email will be sent to the email address listed for the registrant of the domain. This email will contain an approval link that needs to be clicked & the option selected to approve the domain transfer. Generally, this domain transfer approval email is sent within

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Domain contacts did not respond to verification email

When a domain transfer is submitted, an approval email is sent to the email address listed on the registrant information for the domain. Generally, this email is sent within 24 hours of initiating the transfer. When a domain transfer fails with the status code “domain contacts did not respond to verification email” it means that

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How to force www or non-www versions of your website using .htaccess rules

To force your website to use either “www” or “non-www” versions, simply use the code below in your .htaccess file in the public_html root OR the location of your websites main files. You may need to create the .htaccess file (AKA dot htaccess) To force www: RewriteEngine On RewriteCond %{HTTP_HOST} ^yourdomain.com [NC] RewriteRule ^(.*)$ http://www.yourdomain.com/$1

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How to set up custom / private reseller nameservers

The first step you’re going to want to do is locate the nameserver IP addresses from our guide located here: Reseller Private Nameservers In this example, we’ll use the custom nameserver entries of “ns1.yourdomain.com” & “ns2.yourdomain.com” – you will of course, substitute your desired entries & domain name. Important Note: When configuring your private/custom reseller

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How to enable SPF & DKIM in cPanel

This guide will give you an overview of how to enable your DKIM & SPF records from within your cPanel web hosting account. When sending emails that use your domain as the sender, you always want to ensure that you have the correct SPF records enabled on your domain. Doing so will help increase the

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