In this KB article we will cover information relating to domain transfers. There are a few requirements that must be met before a domain can be transferred to us: – The domain must be unlocked at your current registrar – WHOIS privacy must either be removed or properly forwarding email to a valid email –
The domain transfer status code indicates that a transfer has already been initiated for the domain in question. In the event a transfer has already been initiated, only one transfer would complete; the additional transfer would fail with the status code of “transfer already initiated for this domain”. This error is most commonly received when
When a domain transfer is initiated, in most cases and email will be sent to the email address listed for the registrant of the domain. This email will contain an approval link that needs to be clicked & the option selected to approve the domain transfer. Generally, this domain transfer approval email is sent within
Domains have a feature called “Registrar Lock” which prevents a domain from being transferred to another provider. In order to successfully transfer your domain, you must ensure that the domain is currently unlocked. The domain must also be at least 60 days old in order to transfer a domain away from a registrar. If the
When a domain transfer is submitted, an approval email is sent to the email address listed on the registrant information for the domain. Generally, this email is sent within 24 hours of initiating the transfer. When a domain transfer fails with the status code “domain contacts did not respond to verification email” it means that
The error code of “Invalid Auth/EPP code – Please contact current registrar to obtain correct key” is a fairly simple status. This means that the EPP code provided is not correct. We recommend that you verify the proper EPP code was provided in order to ensure the transfer is successful. To obtain the EPP code,
This error code is typically received when transferring .UK domain names. The IPS Tag on the domain would need to be updated to ENOM. In order to change the IPS Tag, you may need to contact your current registrar to have them update this setting on their end. Once the IPS Tag has been updated,
To force your website to use either “www” or “non-www” versions, simply use the code below in your .htaccess file in the public_html root OR the location of your websites main files. You may need to create the .htaccess file (AKA dot htaccess) To force www: RewriteEngine On RewriteCond %{HTTP_HOST} ^yourdomain.com [NC] RewriteRule ^(.*)$ http://www.yourdomain.com/$1
The first step you’re going to want to do is locate the nameserver IP addresses from our guide located here: Reseller Private Nameservers In this example, we’ll use the custom nameserver entries of “ns1.yourdomain.com” & “ns2.yourdomain.com” – you will of course, substitute your desired entries & domain name. Important Note: When configuring your private/custom reseller
Quick Steps: Go to Authentication icon in Email menu of cPanel. Login to cPanel and click on “Authentication” menu in under Email section. Find DKIM and SPF records option. Click enable for both. SPF and DKIM will be enabled. This guide will give you an overview of how to enable your DKIM & SPF records from